PRIVACY POLICY
At Sydney Mortgage Practice
we want to provide the best possible service across our wide
range of financial products and services. To achieve this
aim we need to make the most efficient use of your personal
information.
However it is equally important to us that you are confident
that any of your personal information entrusted to us is
treated with the appropriate degree of privacy.
What
does "personal
information" mean?
Personal information is
any information about you that identifies you or by which
your identity can be reasonably determined.
Why we collect
your personal information?
Collecting your personal
information is essential for Sydney Mortgage Practice to
be able to conduct its business of providing financial products
and services.
By collecting personal
information we:
(1)determine your requirements
and provide the appropriate product or service
(2)assess your financial product or service needs
(3)identify you and protect you from unauthorised access
to your personal information, accounts or services.
If we do not collect and make use of your personal information,
we are unable to do business with you.
How do we collect
your personal information?
Where possible we collect
your personal information directly from you.
Collection may take place
in a number of ways such as when you complete an application
form for a product or request a product or service over the
telephone or Internet.
Sometimes personal information
may be collected about you from other sources. An Example
of where we may receive personal information about you from
another source would be a credit reference about you from
a credit-reporting agency in the course of assessing your
application for a loan.
However, no matter how
your personal information is collected it is dealt with by
Sydney Mortgage Practice in accordance with this Privacy
Policy.
Direct marketing
From time to time we may
use your personal information to provide you with information
about our extensive range of financial products and services.
If you do not want to receive
any of this information just contact us by calling our office
on 1300 885 559.
Sydney Mortgage Practice
does not disclose your personal information to a party outside
Sydney Mortgage Practice for the purposes of allowing them
to direct market their products or services to you.
Do we disclose
your personal information to anyone?
Sydney Mortgage Practice
may disclose your personal information in certain circumstances.
Sometimes we are required
or authorised by law to disclose your personal information.
For example we may disclose your personal information to
a Court in response to a subpoena or to the Australian Taxation
Office following a direction issued under taxation laws.
We may also disclose your
personal information where you have consented to us doing
so.
Generally however we do
not disclose your personal information to a party outside
Sydney Mortgage Practice, unless that party is contracted
to Sydney Mortgage Practice to provide administrative services
or activities on our behalf and that party is bound by the
same privacy rules we follow.
An example of parties outside
Sydney Mortgage Practice to whom we may disclose your personal
information would be various lenders with whom Sydney Mortgage
Practice are accredited with.
Is my personal
information secure?
The protection of your
personal information is a priority for Sydney Mortgage Practice.
This is why we take all
reasonable precautions to safeguard your personal information
from loss, misuse, unauthorised access, modification or disclosure.
Can I access the
personal information Sydney Mortgage Practice holds about
me?
You may request access
to any of the personal information we hold about you
In most cases, a summary
of personal information such as your name and address details,
contact telephone numbers, policy numbers, policy cover and
the products and services you have with us are freely available
to you by calling 1300 885 559.
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